March 2012 - Inciter
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Using Appreciative Inquiry for Evaluating Organizations

Typically our blogs focus on evaluation techniques that are specific to program evaluations. But what about the organizations executing the programs?  Is there a way to evaluate an organization with the goal of improving how it functions?Coghlan and colleagues (2003) suggest that the appreciative inquiry method can be a constructive approach to evaluating the function of an organization. Appreciative inquiry is used more often in the private sector, but is being seen more and more as an evaluation approach with applications in the public sector as well. In a nutshell, appreciative inquiry involves working with members of an organization to determine the aspects of their work that are going well, why they are going well, and what they would like to see more of.Notice I didn’t say “see less of.”...

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