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Monitoring Program Capacity

Over the past couple of blog entries, Taj has shared lessons learned about design thinking that you can apply to your work. Taj will be continuing that series soon, but in the meantime, we wanted to share a related example of creating a simple, but effective, visualization for a client. Background A local agency wanted to track client capacity on a monthly basis. This agency oversees services to pregnant women across multiple program locations, so tracking such information is necessary not only for their oversight of services, but also for sound management of dollars received from their funderEach service program under our client’s purview has an individualized contracted site capacity (i.e., maximum number of clients that they could serve), and dealt with an influx of clients enrolling and withdrawing from services each...

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Design & Evaluation: Radical Collaboration

by Taj (Pardon our silence over these past several months! After our unintentional hiatus, we’re be getting back into our blogging routine, sharing evaluation related news, tips, and tricks on a somewhat monthly basis. Starting with today’s post, the first in a series of posts about design and evaluation...

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Why the Hell was Taj at a Design Conference and What Did She Learn There?

By: Taj  Last week I was at the Interaction Design conference. Now, you probably know that evaluation and design don’t exactly go hand-in-hand, so I understand if your next thought is a befuddled, “Huh?” You don’t usually find evaluators at a design conference.  So, was I just hopping a plane to San Francisco in February because of the awesome weather and the cool town? Well, not exactly, although I have to say those were both nice perks of being there. Did I travel to San Fran for some much needed R&R and to clear my head? Not entirely, but I do always feel inspired and innovative when I’m there. (And it’s a bit surreal to go by the Uber headquarters in your Uber.)      The truth is, I’ve been doing a ton of reading and...

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